Meeting the Challenges of Video Conferencing

Video Conferencing is a cognitively complex activity and (according to a 2008 Management Science academic study) users often resort to heuristics to cope – such as making instant judgements about how likeable a speaker is, rather than about the quality of their argument. Our Leadership over Video Conference program addresses this and many other aspects of VC, giving executives the tools to run meetings remotely in a more empowered and effective manner.